Limos of Palm Beach Service Agreement
Limos of Palm Beach will strictly enforce State and Federal Laws and will maintain a zero tolerance compliance policy that no alcoholic beverages can be consumed or used by any person not of legal drinking age (under the age of 21). All U.S. law enforcement agencies have absolute power to stop any motor vehicle for Limos of Palm Beach. If contraband is aboard, even in negligible quantities without the chauffeurs' knowledge, they can seize and forfeit the vehicle to a local government agency. All law enforcement agencies are aggressively enforcing this policy. Therefore no person will bring contraband aboard vehicles that are owned or operated by Limos of Palm Beach. Any use of illegal drugs or any other illegal activity will cause a termination of ride with no refunds. Limos of Palm Beach will not be responsible for injuries that may occur due to horse playing while the vehicle is in motion or at a standstill. The purchaser of this contract is responsible for his or her guests. Reservation Agreement MUST BE SIGNED 7 DAYS PRIOR TO SCHEDULED RESERVATION. The purchaser can mail, fax, or email the reservation agreement.
AT THE CHAUFFEUR'S DISCRETION, THE PURCHASER AGREES TO BE FULLY LIABLE FOR ALL CHARGES THAT MAY INCUR.
(1) $ 15.00 per missing/broken glassware
(2) $ 100.00 min per damaged seat, $ 100.00 min per damaged floor, $ 100.00 min per damaged bar, $50.00 for missing iPod cable
(3) $ 100.00 minimum for extensive cleanup (spills, garbage etc.) $50 for a gum in the carpet clean up
(4) $150.00 detailing and wax (due to dirtying exterior, do not pour anything out the window), $ 150.00 for shampoo and disinfecting (due to sickness interior)
(5) $150.00 smoking in vehicle charge, violation terminates ride with no refunds.
(6) $150.00 minimum for each act of vandalism
(7)$ 2000.00 opening a Car Door into another Vehicle or Stationary Object
(8) Downtime subject to loss of revenue, per each hour lost as stated in contract
(9) $150.00 minimum removal of (Safety equipment) Glass Breaker Hammer
(10) $500.00 minimum discharge of fire extinguisher w/out cause or present fire danger
Your service time will start when your chauffeur arrives and will end when the chauffeur is able to pull away from drop off location. Limos of Palm Beach recommends that all and any personal valuables be removed from the vehicle while unattended. We will not be held responsible for any lost, stolen, or damaged articles. Limos of Palm Beach reserves the right to terminate this contract for noncompliance of the above requests, especially if purchaser and his or her guest do not follow chauffeurs requests in order to obey the rules in this contract.
All passengers in our vehicles MUST stay seated while the vehicle is in motion. GRAB bars, Hand Holds, and Hand Rails, among other items are not to be used to "swing" on or as a dancing prop. These are horizontal and vertical stabilizers. We ask that you DO NOT stand on any of the seats in our vehicles as shoes can damage the fabric.
No smoking is allowed in our vehicles.
The purchaser gives consent that Limos of Palm Beach can post photo's of it's events on its website or Facebook.
FULL PAYMENT must be paid 5 days prior to date of reservation via credit card, cash, cheque or money order. The PURCHASER AGREES ONCE PAYMENT IS MADE THAT THEY ACCEPTS THE CONTRACT TERMS IN THIS AGREEMENT AND IS HELD TO THE CONTRACT TERMS IN THIS AGREEMENT.
If the cancellation is received 5 days PRIOR to the booking date 50% of the full booking fee will be charged, 4 days prior 75%, 1-3 days prior 100%
ALL deposits (cash, cheques or credit card authorization) are non-refundable if any cancellation occurs from renter's side. The renter authorizes the immediate deposit & the final payment for this rental contract, the authorized cardholder for the given credit card, responsible and liable for payment of the total amount. All of the given information from the renter is binding and cannot be changed without Limos of Palm Beach acceptance. The reservation will remain unconfirmed until the approval of the purchaser's credit card has been authorized. The credit card holder gives authorization to use the credit card information over the phone / fax / internet in combination with a signed contract. It is agreed that it is not necessary to obtain a signed credit card slip, as the reservation is made over the phone / fax / internet. Proof of identity of the purchaser using said credit card must be supported by the signed contract / credit card authorization via fax or in person. At time of pickup we need the credit card, state identification of the purchaser that authorizes the transaction for the signed contract. If the purchaser cannot provide all of the above items at the time of pickup, Limos of Palm Beach will not start the job, as we have no proof of the legal possession of the credit card. Therefore the risk of not getting paid will give us the right to cancel. The purchaser is still fully responsible to pay the total amount as he/she failed to provide the above requirements. Limos of Palm Beach cannot guarantee the availability of overtime. It is of particular importance that the purchaser makes allowances for anticipated delays and adheres to the agreed time schedule. In the event that the purchaser wants to change the time of the itinerary, they may do so, only if Limos of Palm Beach can accommodate other clients bookings prior to or after the said time.The purchaser further agrees to pay additional charges incurred such as overtime, tolls, parking etc. The overtime will be billed 15 minutes after pre-arranged end time by a 1/2 hour rate. Overtime for transfer jobs is charged in 1/2 hour increments, extra stops are charged $15.00 per stop. Purchaser agrees no overtime is permitted for cash reservations. Transfer jobs are priced for immediate pickup/drop-off, no wait time is included. Base price is for simple transportation. The overtime will be billed 1/2 hour rate of transfer charge. If customer fails to show at designated pick up location and does not inform office and/or driver, the full amount of contracted time will be charged. The purchaser authorizes Limos of Palm Beach to charge any additional charges after they have rendered services to the purchasers' credit card as supplemental charge. If cash payment is selected, the payment is due at the beginning of the rental time.All such sums are due and owing with any other expenses, (filing fees, court cost, and reasonable attorney fees, etc.). Necessarily injuries by reason of such non-payments, I the credit card holder / purchaser agree to pay Limos of Palm Beach upon signing of this contract. I am satisfied with the terms and conditions above and fully understand and agree. If, for any reasons, I am not fully satisfied with the services I receive, I have 12 hours after the completion of the job to file a complaint in writing. If Limos of Palm Beach does not receive my written complaint in above stated time frame, I agree, that there is no valid complaint and I am fully satisfied with the services I received. Filing a written complaint, insures both parties, that it is fully understood what the problem was, and should help Limos of Palm Beach to assist the purchaser in any kind of reimbursement. The purchaser will be contacted within a week of the complaint to settle the matter. I understand that I am giving up my right to make claims or file lawsuits against Limos of Palm Beach for injuries and other damages which may occur while I use the service and all members in my group. I understand that sometimes heat and excessive use of all power-operated equipment might be subject to temporary failure therefore I have no dispute in general against Limos of Palm Beach and the payment I authorized. This will of course not interfere with the safety of the vehicle itself and therefore will have no effect on continuing or paying of the contracted trip. Limos of Palm Beach guarantees, that all our vehicles are constantly checked to keep the highest possible standards and eliminate such failures as much as possible. Limos of Palm Beach agrees to send the requested vehicle as offered in the contract however we have the right to upgrade the vehicles or switch the vehicles in case of emergency breakdown or if the vehicle were in an accident. As stated, this will only happen in emergencies, and to upgrade, never downgrade. No additional charges will occur on customer side if upgrade is made without customer request. If switching occurs in the same category, or upgrades are made, it will not affect the contract and / or payment of contract. Customers therefore accept that a replacement may be substituted if contracted hirer vehicle becomes unavailable for any reason. If any of our above guarantees or contracted terms cannot be met due to conditions outside of our control, including weather, accidents and any other acts of god, we will use our best efforts to notify the customer of these conditions and resulting delays or changes. In case of non-payment or any disputes of charges resolved from things like damaged car or overtime, etc. I am signing this release freely and of my own accord, realizing that it is binding upon myself. I Agree and fully authorize the charges to be put on my credit card provided above. I understand these terms and conditions and fully agree to them by signing below.
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